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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Liz Coleman

Liz Coleman

April 21, 2025

5  out of  5
rating by Liz Coleman
"Have had a great experience with the entire staff at Bryan Lopez State Farm! I switched to him when he first opened his agency and have all of our vehicles and our home covered through them. I can’t say enough good news things about the staff. Everyone I have worked with has been an absolute pleasure and takes time to make sure I understand everything about our policies. We’ve had some claims and everything has gone very smoothly."
We responded:
"Thank you, Liz, for sharing your positive experiences with our team. It's great to hear that you've been pleased with the service and support from everyone here at Bryan Lopez State Farm. It's great to know that your claims process has been smooth as well. Your trust and satisfaction mean a lot to us."
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Lil Cowgirl

April 21, 2025

5  out of  5
rating by Lil Cowgirl
"Always very helpful"
We responded:
"Thank you for your kind words and 5-star rating! It's awesome to hear that you find our service helpful. We truly appreciate your feedback and look forward to continuing to assist you with your insurance needs."
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Sonja Williams

April 17, 2025

5  out of  5
rating by Sonja Williams
"Excellent service and their prices were the best I've found for car and auto. Mollie made the process so easy. I am beyond pleased with the service I received."
We responded:
"Thank you, Sonja, for sharing your positive experience with us! Your satisfaction with our service is greatly appreciated. We look forward to continuing to meet your insurance needs."
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Katie McKenzie

April 11, 2025

1  out of  5
rating by Katie McKenzie
"After 30 years with State Farm, this agency finally made me switch. They have no clue what they are doing and are very unprofessional. 3/20-called to ask what date I was paid up through on my auto policy because we were considering canceling. I was told that only Bryan handles cancelations and that she was new and couldn't answer my questions that Bryan would call me back. 3/24- withdrawal from my account of $300 for auto insurance for 3/24-4/24, no call back yet. 3/26- message left on my phone, not by Bryan, asking what date I was choosing to end my policy, that they wanted to verify with me when we wanted it to start. (I have vm saved). We already had our next month taken out of the bank so no rush calling back. 3/29- went on my Drive Safe & Save app to check and it said you have no eligible cars. Hmm? Went on website and under documents was a letter dated 3/31 (it was 3/29) saying my car insurance was cancelled effective 3/20. 3/31- Husband calls, no apology, all that was said was they had some new people working that weren't familiar with how things ran. He asked about our homeowners policy because we were never going to cancel that in the first place, and Bryan reassured my husband that it was active and would remain that way. 4/1- Husband calls to reverify that our homeowners is still active because it isn't showing up now, was showing up before and was once again reassured that it was active. 4/7- Check mail and there is a check from State Farm for the remainder of our homeowners insurance for the year because we were canceled. We ended up having to find homeowners insurance elsewhere, as it is a clause in our mortgage to carry it. I checked my mortgage company and they were notified that our policy ended on 3/20. We were never notified and even called twice to verify it was active. Two policies canceled without authorization, both paid and we were never notified. 4/10- Bryan Lopez responds to review. So disappointing that a grown, professional would lie. Bryan, we have phone records and recordings, there is no reason to be dishonest. The mature, professional thing to do is to just take responsibility and apologize. I do not recommend doing business here!"
We responded:
"No one in my office would process a cancellation without being told to by a customer, it’s not in the customers or our agencies best interest. Our office reached out twice with no response from you for 11 days. We were told by you on the 3/20 that you wanted ALL your policies cancelled as of that day. You also would not tell us when your new policies were set to start, therefore we have no choice but to honor your request to cancel. I called on 3/21 and my office called on 3/26 with no response until 3/31. I spoke with your husband on 3/31 and confirmed the policies were cancelled per your original request. I told him the auto had already processed and the home was still in process. He then told me that the home was not supposed to be cancelled. I told him that we were told to cancel all policies as of 3/20. I told him I would reinstate the home, which we requested and I let him know that it would take some time to process and that he would still receive notices that is was cancelling and even a refund, but that it would be reinstated. He called in on 4/7 to let us know to cancel it, implying he understood that it was reinstated. I understand you feel this was not handled well and I can admit it could have been a smoother process, we had to honor your original request to cancel your policies on 3/20. "
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Kurtis Blume

March 25, 2025

5  out of  5
rating by Kurtis Blume
"I have been with State Farm for several years and Bryan Lopez has been my agent the whole time. Him and his team have been the absolute best customer service I've ever received from any insurance company. No matter what the issue I'm having they help me out any way they can. I can't recommend them enough."
We responded:
"Thank you, Kurtis! We value your long-term relationship with our agency. We are happy that we have been able to assist you for so many years. Please let us know if there is anything else we can assist you with."
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TheBoxingOx

March 19, 2025

5  out of  5
rating by TheBoxingOx
"Kimberly made the process as seamless as conversing with a friend while staying formal. With almost non-existent hold times and excellent customer service from Kimberly, I plan to stay with State Farm."
We responded:
"Thank you for sharing your experience with us. It's great to hear that Kimberly provided you with such excellent service, making the process smooth and enjoyable. Your feedback is greatly appreciated!"
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Gary Braswell

March 14, 2025

5  out of  5
rating by Gary Braswell
"Switched from my old insurance company that I had been with more than 25 years. I felt like my insurance company had a blank check to my account. The automatic payments were constantly changing and getting more and more expensive without any reason or notice ever being given to me in advance. After reviewing my coverage I found I was underinsured and was overpaying. I was able to get 4 times the coverage for my vehicles (3) and motorcycles (3) and save just under $2000 per year. I also increased the coverage on my home by 45% for the same price I was already paying. Did it all over the phone with the agent from this office named Peyton Sloan. I had been checking with other companies and nobody else was close to this guy when it came to price and coverage. My wife, my young daughter, and myself all saving money and have all the coverage we need. The entire process was quicker, easier, and much less painful than getting a quote was from several companies I had checked with. Peyton even took care of canceling my policies with my old insurance company. Very happy with the way everything was handled."
We responded:
"Thank you for sharing your experience, Gary. It's great to hear that Peyton was able to assist you in finding the right coverage for your vehicles and home while also saving you money. We understand how important it is to feel secure with your insurance choices, and we're glad that the process was smooth and efficient for you and your family. Your feedback is truly appreciated, and we're here to help with any future needs you may have."
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Gaylen Coleman

March 11, 2025

5  out of  5
rating by Gaylen Coleman
"Had the best experience and saved so much money with Kim! She made everything very simple to understand and was knowledgeable about all things insurance. My fiancé and I are getting the same coverage with our cars AND both got life insurance for a few dollars less than what I was paying alone for just my car insurance with another provider! So happy we got to work with Kim and highly recommend her for all your insurance needs!"
We responded:
"Thank you for sharing your experience with Kim! We're glad that you and your fiancé found the coverage you needed for both your cars and life insurance. Your recommendation means a lot, and we're glad to have been able to assist with your insurance needs."
Profile photo of Ty Johnson

Ty Johnson

March 11, 2025

5  out of  5
rating by Ty Johnson
"I trust Bryan and his group for all my families insurance needs. Katja is always a kind and knowledgeable voice in his office."
We responded:
"Thank you, Ty! It's great to hear that you trust us with your family's insurance needs. We're glad to have Katja as part of our team, and it's awesome to know she's been a kind and knowledgeable presence for you. Your feedback is truly appreciated."
Profile photo of madison eitzen carroll

madison eitzen carroll

March 11, 2025

5  out of  5
rating by madison eitzen carroll
"Peyton was AMAZING to work with!! he made switching so so easy for me! it was my first time doing anything on my own with insurance and he answered all my questions and made it so simple!"
We responded:
"Thank you so much for sharing your experience with us, Madison! It's great to hear that Peyton made the process of switching insurance easy and straightforward for you. Your feedback is greatly appreciated, and we're here to help with any future needs you may have."
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Daniel Weaver

March 11, 2025

5  out of  5
rating by Daniel Weaver
"Always a good experience with Bryan lopez and his team"
We responded:
"Thank you, Daniel! Your feedback is greatly appreciated. If there's anything else we can assist you with, feel free to let us know."
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Skylar Michelle

March 11, 2025

5  out of  5
rating by Skylar Michelle
"Katja was extremely helpful when inquiring about auto & rental insurance! She was extremely personable & made the process approachable & stressless!"
We responded:
"That's great, Skylar! Thank you for your 5-star review recognizing Katja. We're glad the process felt approachable and stress-free. Your feedback is greatly appreciated."
Profile photo of Mollie Carvitto

Mollie Carvitto

March 11, 2025

5  out of  5
rating by Mollie Carvitto
"10/10. What a rockstar team! Bryan reviewed my current coverages, explained what I was getting covered for so clearly, and helped me understand ways to better protect myself. Thank you!"
We responded:
"Thank you, Mollie, for your fantastic review! We're so glad to help clearly explain your coverages and help you find ways to better protect yourself. Your feedback is greatly appreciated, and we're glad to have been of service."
Profile photo of Sarah Leffler

Sarah Leffler

March 11, 2025

5  out of  5
rating by Sarah Leffler
"Katja went above and beyond, helping us feel confident that Bryan’s team is the right fit to meet our insurance needs. Thank you so much, Katja!"
We responded:
"Thank you, Sarah, for sharing your positive experience with us. It's awesome to hear that Katja was able to provide such exceptional service and help you feel confident in choosing our team for your insurance needs. Your feedback is greatly appreciated, and we're grateful to have you as part of our community."
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Steven Carvitto

March 11, 2025

5  out of  5
rating by Steven Carvitto
"Excellent customer service from Bryan and his team. They are extremely knowledgeable and went above and beyond helping my wife and I by explaining our policy. Looking forward to working with these guys for years to come!"
We responded:
"Thank you, Steven, for taking the time to share your experience with our agency. I'm glad that our team could assist you and your wife effectively. We look forward to continuing to work with you in the future."
Profile photo of Julie Sloan

Julie Sloan

March 10, 2025

5  out of  5
rating by Julie Sloan
"Peyton was extremely helpful and knowledgeable and gave us a great rate with better coverage than we had before!"
We responded:
"Thank you, Julie, for sharing your experience with us! It's great to hear that Peyton was able to provide you with helpful and knowledgeable service, along with a great rate and improved coverage. We appreciate your feedback and are glad to have met your insurance needs. Your satisfaction is important to us, and we look forward to continuing to serve you."
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Jalisa Burnett

February 3, 2025

5  out of  5
rating by Jalisa Burnett
"Very consistent and helpful."
We responded:
"Thank you, Jalisa, for your kind words and 5-star review. If there's anything else we can assist you with, please feel free to reach out. We appreciate your support!"
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Michael Schaunaman

January 24, 2025

5  out of  5
rating by Michael Schaunaman
"Kim & Bryan helped my family save $ on premiums while improving our coverages. They also recommended an umbrella policy for additional peace of mind. Thank you to the team at the Bryan Lopez Agency!"
We responded:
"Michael, thank you for your 5-star review! I'm happy to hear we could help your family save money and find great coverage. We truly appreciate your trust and support. -Bryan Lopez State Farm"
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Tyler Zahnter

December 19, 2024

5  out of  5
rating by Tyler Zahnter
"They took great care of me! Got me and my girlfriend much lower payments and 10x better coverage! I wasn’t rushed and got great customer service. I would definitely recommend getting a quote!"
We responded:
"Thank you so much, Tyler! We're glad we could assist you and your girlfriend with great coverage and a great price. We appreciate your positive feedback and recommendation of our services to others. "
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Benjamin Hallauer

November 15, 2024

5  out of  5
rating by Benjamin Hallauer
"Bryan and Kim saved our family a huge amount of money on home and auto. They were very professional and super easy to work with! We’re happy we made the switch!"
We responded:
"Thank you for sharing your experience! We're grateful to hear we could help you save on your home and auto insurance. Let us know if there is anything we can help you with in the future!"
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Richard Wisniewski

October 9, 2024

5  out of  5
rating by Richard Wisniewski
"Very informative and knowledgeable. Made the process easy for me ."
We responded:
"Thank you, Richard! It's great to hear you had a positive experience. Your feedback is greatly appreciated!"
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Brittany Brown

September 14, 2024

5  out of  5
rating by Brittany Brown
"WOW! I couldn’t ask for a better experience in joining the State Farm family! Kim was so friendly and knowledgeable in providing my family and I with our insurance needs. I highly recommend this State Farm office!"
We responded:
"Thank you for your kind words and 5-star review, Brittany! We're so glad to hear Kim made your experience positive and seamless. Our team is grateful to have you and your family with us at the Bryan Lopez State Farm Insurance Agency!"
Profile photo of DARLA KINCAID

DARLA KINCAID

August 21, 2024

5  out of  5
rating by DARLA KINCAID
"I'm very happy with my decision to change to State Farm. Bryan was great and found me a a better policy for less money. He's very knowledgeable and was extremely helpful."
We responded:
"Thank you so much for sharing your experience, Darla! It's great to hear that you found a policy that fit your needs and saved money. Your kind words mean a lot. We're here whenever you need assistance!"
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Beulah Shepherd

August 19, 2024

5  out of  5
rating by Beulah Shepherd
"Very nice.. explain everything in detail.. easy going. Great no personality.. will send people his way!!!"
We responded:
"Thank you for your kind words! It's wonderful to hear that everything was explained in detail and you had a great experience. Your recommendation means a lot!"
Profile photo of Brandan Tierney

Brandan Tierney

July 11, 2024

5  out of  5
rating by Brandan Tierney
"We’ve been very pleased in having State Farm as our insurance provider. More specifically the office of Bryan Lopez. Bryan’s team has offered a great service to our family in helping us with coverages or claims we’ve had. They also stay up to date on reaching out and giving personal calls on birthdays, or just to see if we’re doing well. Would highly recommend them if anyone’s looking to change providers!"
We responded:
"Thank you for sharing your positive experience with our agency! We're thrilled to hear that you've been pleased with the service provided by our team. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs."